Wildberries has been hit with a record-breaking lawsuit this year from a supplier
The shoe company demands 202 million rubles from the marketplace. The owner accuses Bakalchuk employees of fraud – 21 thousand pairs of their shoes have disappeared, and several thousand more have been chewed up by rats.
A large supplier of women’s shoes from Moscow (Enzo Logana and Lagatta brands) began collaborating with Yagodki back in 2016. According to the owner, in the last few years there have been problems with the marketplace – first, 100 pairs of shoes disappeared without a trace on WB, and the last straw was the situation with returns. According to the owner of the brand, in WB warehouses in the Moscow region, rats gnawed their boots, buyers, naturally, refused orders, and all this fragrant splendor with rat corpses was sent back to the seller.
“We started receiving returned goods – there are rats, mice… You open each box – there are five dead mice. Everything is chewed up. On what basis did they start returning such pairs to us? We gave them normal ones. They have a plague there, some kind of invasion of rats and mice “The contract says: the condition in which it was taken is the condition in which it must be returned,” said the plaintiff.
The company terminated the contract with Wildberries. They demanded that all the goods be returned before the rodents finished them. But here again a surprise: it turned out that out of 34 thousand pairs of shoes in the database, only 13 thousand remained. The seller suspects that they were sold illegally by re-sticking the barcodes.
The shoe brand tried to make peace with “Yagodki”, but did not achieve either the return of the goods or the money. Moreover, their boots still live their own lives and are sold on the marketplace. The plaintiffs estimated the amount of damage at 202 million rubles, since they no longer want to seek the return of the boots because they are afraid to open the boxes.